Who are the Care Quality Commission?

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The Care Quality Commission (CQC) are the independent regulator of health and adult social care in England. They ensure that the health and social care services provide people with safe, effective, compassionate, high –quality care.

Services that the CQC regulate by both monitoring and inspection include:

  • Care Homes
  • Hospitals
  • Services in your home
  • Doctors/GP’s
  • Dentists
  • Clinics
  • Community Services
  • Mental Health Services

On the Care Quality Commission website they provide access to information for consumers relating to the regulated inspections and checks on services to enable people to check the information and ratings relating to any care provider in the listing above. The website is easy to navigate and enables you to breakdown your search into specific key areas and locations using names and key words to enhance your ability to find exactly what you are looking for.

As an example, if you had been referred to your local hospital and you would like to know what the current CQC ratings are in relation to the hospital; you can search and refer to the colour coded guide lines giving you clear and easy to understand information. Facilities can be rated in at one of the following four levels

  • Outstanding
  • Good
  • Requires Improvement
  • Inadequate

If a service has been suspended, is under appeal or is not rated then this is also clearly marked for reference.

The CQC also give patients the opportunity to leave feedback on the services they have used both negative and positive in the “Share your experience” section of the website.

With so much information provided by the CQC about health services throughout the UK, we have provided a link to their website for easy access. For anyone considering treatment or care at a facility regulated under the CQC the data provided could be an invaluable tool in helping people decide which facility is the best option available.

*All information sourced and further data can be gathered from: http://www.cqc.org.uk/

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